FAQ

1. What are the compulsory requirements for your tutors?

To work for us, tutors need:

- A clean criminal record. No exceptions.

- At least a bachelor’s degree in any area of learning.

- TEFL or equivalent teaching certificate for teaching English as a foreign language

- Native English Speaking

2. What do I need to join a class?

You will need:

- A computer/tablet

- Access to the Internet (ideally with wifi)

- A headset

 

3. I have some questions, what's the best way to contact you?

We are always here to answer questions and will get back to you as soon as possible. Please contact us by email at info@octopedtutor.com.

 

4. I don’t speak any English, can I join the program?

Yes, we accept all levels of English and you will be in good hands with our experienced native English-speaking tutors.

 

5. How long will it take to get started?

You will receive your login codes within 24 hours of purchasing a package. You can then start booking classes at your earliest convenience.

6. What happens if I can’t attend a class?

If you can't attend a class then please let us know 24 hours before. We do not offer a refund if you cancel a class within this 24 hour period.